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FAQs

The maximum file size for uploading is 4 MB. Hence, make sure the files you upload are smaller than 4 MB each. If you still don’t manage to upload them, please contact our helpdesk at 8885025003 and email helpdesk@bitcoinofamerica.org

Once we receive your wire transfer we will start the verification process of your information and documentation.

We strive to complete the verification on the same day contingents to all documents are completed and approved.

Bitcoin is a consensus network that enables a new payment system using digital money. It is the first decentralized peer-to-peer payment network, powered by its users with no central authority or middlemen.

Bitcoin of America is one of the largest cryptocurrency exchanges in the world. Apart from ensuring a fast and hassle free transaction, our customer support makes us the best in the industry.

Currently, we only provide services for customers within the U.S.

Yes, you can purchase Bitcoins with a Credit Card or a Debit Card. Please note: all purchases with Credit Card and Debit Card will be processed and verified by a third-party provider, Simplex.

For online transactions you can buy Bitcoin with wire transfer and credit/debit card. For Kiosk transactions, you can purchase Bitcoins with cash.

If you have technicall issues, please contact our helpdesk at 8885025003 and email helpdesk@bitcoinofamerica.org

BOA will take appropriate measures, including choosing not to engage with any customers that initiate a trade on our platform and pursuant to that request wire be returned. BOA classifies such transactions to be “high risk” to our institution. Therefore, before you send a wire make sure you are comfortable and certain of your investment.

You have the options to choose the amount you would like to puchase. You can indicate the amount in the appropriate boxes in transaction window.

As for now, we offer Bitcoin Litecoin, Ethereum, Dogecoin, Shiba Inu, Zcash, and Bitcoin Cash.

To download a Bitcoin wallet for free, you can visit www.blocktrail.com or www.block.io, or www.blockchain.com. There are several good site that offer good wallets. Simply pick out the one you feel is best for you.

Check http://blockchain.com or www.blocktrail.com and copy and paste the TIN (Transaction Identification Number). You will be able to see the records of the coins sent to or from your address. You can also check www.blocktrail.com or any other site that offers bitcoin transactions, also known as TINs.

As part of the Company policy and Regulations, we request our clients to identify themselves to comply with Bank Secrecy Act (BSA) and Anti Money Laundering (AML) Laws and regulations. We will not do business with you If we are unable to verify you information.

Yes, there are limits of your daily purchase. Our current limit for transactions using Web platform ranges between $19,999 and $79,999 daily. Please note, the limit using our web platform are determined upon the submission of your documentations. You will be notified once we receive your documentations. The limit of purchase at our Kiosks is $15,000 per day.