Frequently Asked Questions

I didn't manage to upload my files to get verified. What should I do?

Make sure the files are not larger than 4MB each. If you still don't manage to upload them, please email us at and we will assist you.

I completed my transfer and updated my details, now what?

We will send your bitcoins minutes after your transfer has cleared in our account. Please notice works everyday daily to sell you bitcoins!

I uploaded my files for verification, how it take to get verified?

Verifying an account can take up to 6 hours during working hours though it usually takes much less.

I am not getting the SMS verification code?

If your not getting the SMS verification code from the site you most likely have a house phone. In that case you can pick up the phone and the SMS code will be verbally given.

Whats the maximum BTC I can buy?

Once your account is approved you can purchase 500BTC daily.

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