Help

Frequently Asked Questions

I didn't manage to upload my files to get verified. What should I do?

The maximum file size for uploading is 4 MB. Hence, make sure the files you upload are smaller than 4 MB each. If you still don't manage to upload them, please email us at helpdesk@bitcoinofamerica.org and we will assist you.

I completed my transfer and updated my details, now what?

We will send your bitcoins minutes after your transfer reaches our account. Please note that helpdesk@bitcoinofamerica.org works everyday daily to sell you bitcoins!

I uploaded my files for verification, how it take to get verified?

Verifying an account can take up to 6 hours during working hours, though it usually takes much less.

I am not getting the SMS verification code?

If you’re not getting the SMS verification code from the site, you are most likely have a house phone. In that case, you can pick up the phone and receive the SMS code verbally.

What’s the maximum BTC I can buy?

Once you receive approval for your account, you can purchase 500BTC daily.

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