Help

Frequently Asked Questions

I didn't manage to upload my files to get verified. What should I do?

Make sure the files are not larger than 4MB each. If you still don't manage to upload them, please email us at helpdesk@bitcoinofamerica.org and we will assist you.

I completed my transfer and updated my details, now what?

We will send your bitcoins minutes after your transfer has cleared in our account. Please notice helpdesk@bitcoinofamerica.org works everyday daily to sell you bitcoins!

I uploaded my files for verification, how it take to get verified?

Verifying an account can take up to 6 hours during working hours though it usually takes much less.

I am not getting the SMS verification code?

If your not getting the SMS verification code from the site you most likely have a house phone. In that case you can pick up the phone and the SMS code will be verbally given.

Whats the maximum BTC I can buy?

Once your account is approved you can purchase 500BTC daily.

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