Just before you contact us, take a look at the most frequently asked questions and see if you can get a quick answer:
I didn't manage to upload my files to get verified. What should I do?
Make sure the files are not larger than 4MB each. If you still don't manage to upload them, please email us at helpdesk@bitcoinofamerica.org and we will assist you.
I completed my transfer and updated my details, now what?
We will send your bitcoins minutes after your transfer has cleared in our account. Please notice helpdesk@bitcoinofamerica.org works everyday daily to sell you bitcoins!
I uploaded my files for verification, how long will it take to get verified?
Verifying an account can take up to 6 hours during working hours though it usually takes much less.
I am not getting the SMS verification code?
If your not getting the SMS verification code from the site you most likely have a house phone. In that case you can pick up the phone and the SMS code will be verbally given.
Whats the maximum BTC I can buy?
Once your account is approved you can purchase 500BTC daily.
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